Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping costs in Italy are free on orders of an amount equal to or greater than € 90.

Shipping costs in EU cost 15€.

No return accepted only change size.

Which payment methods are accepted in the Online Shop?

We accept payment through all major credit cards and PayPal.
The charge will be in the same currency as the prices you see at checkout. The order total includes the sales tax amount. You will not need to pay any extra duties or taxes at delivery.

How long will delivery take?

Orders take 1 to 3 days to process, and delivery times are estimated from the day of shipping.  As soon as the package is shipped you will receive an email containing your Tracking Number.

Pre-ordered products and/or personalized products which are not yet ready to be shipped at the time of submitting your order shall be delivered at the relevant estimated delivery date.

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This website features state-of-the-art security systems to encrypt and protect your payment details, guaranteeing the total security of all transactions…